Contracting Study for NATO Communications and Information Agency
NCOIC is working with the NATO Communications and Information Agency to help enhance the agency’s contracting capability so it can address an increasing demand for products and services, and enable countries to acquire goods and services that will ultimately support NATO missions.
During the first phase of the project, the consortium conducted a “quick response” study. It collected information from NCOIC members on industry best practices to assist the NCI Agency in developing a methodology to expedite small-value requirements that are funded by a NATO nation or external organization and within NATO needs.
The information on industry best practices, processes and guidelines used by large organizations to address small-value requirements was shared with the NCI Agency at a workshop in Brussels, Belgium, on September 12-14, 2016. Results of the "NCI Agency External Customer Support Model Adaptation Study" and the consortium’s recommendations are being reviewed by the NCI Agency as it looks for ways to use industry customer support models to improve the delivery of C3 systems and ICT services to external customers, while meeting the demands of its primary customers and core business.
The study is part of a multi-phase project and is the latest effort in NCOIC’s ongoing partnership with NATO to develop a consolidated IT infrastructure. In 2012, NCOIC completed a study that focused on multi-national technical, culture and business issues within NATO and recommended a secure, integrated-cloud environment serving military and civilian users.
NCOIC takes pride in its work to assist the NCI Agency in modernizing its IT infrastructure and meet the operational requirements of Federated Mission Networking, a concept to support secure collaboration and information exchange in multi-national operations.